For estates in Texas

How to ask June a question about your letters

This page is one part of What June's Help does.

The short answer

Ask June is a page in June's Help (juneshelp.com), an AI estate assistant for families in Texas, where you type a question about a letter, a date or a step. June looks up what your letters ask for, the dates printed on them and the next steps on your plan, and shows where each came from.

June is an AI assistant, not a person and not a lawyer. She gives no legal advice, and a question for a lawyer is sent on to a lawyer referral service. Our code checks what June writes before you see it.

How do I ask June a question?

Once Ask June is open, it is on the menu for the person who signed up, with the paid plan. A family seat does not have it.

You can ask what a letter asks for, which dates are printed on it, or what the next step in your plan is. You can also reply to one of June's emails with a question, and the answer comes back by email.

The June's Help Ask June steps

  1. Sign in and open Ask June from the menu.
  2. Type a question in the box, or choose one of the questions shown under "You could also ask". Choosing one only fills the box.
  3. Choose Ask June, then read the answer and the note under it that says which letter or step it came from.

See also: How to sort the letters that arrive after a death

Where do the answers come from?

June answers from the letters she has read for you, the dates printed on them and the open steps of your plan. She does not look anything up elsewhere to answer.

When an answer uses a letter or a step, a note shows where it came from. If it quotes a letter, the note begins by saying this is June's AI reading of the letter, and a box under it names the letter, shows the day it arrived and gives the letter's own words, so you can compare them with the paper. Check each quote and date against the original.

A date in an answer is a date printed on a letter. June does not work out a date that is not printed.

See also: How to keep track of the dates on estate letters

What happens when a question is for a lawyer?

Some questions are for a lawyer, such as whether to pay or whether to sign. Those get no answer. The page points you to the lawyer referral services listed by the State Bar of Texas instead. June doesn't replace your lawyer. She keeps your letters and dates ready to show one.

She can still say what a letter itself asks for and which dates are printed on it, and your letters, dates and plan stay on your pages.

What will June not do when she answers?

June keeps to what is in your letters and your plan. She does not:

  • Give advice on what to pay or what to do
  • Work out a date that is not printed
  • Send anything in your name
  • Put a value on a house, a car or anything else
  • Say whether a letter is real
  • Take medical bills or records, passwords, PINs or codes

How is what June writes checked?

Our code checks what June writes before you see it. An answer that does not pass is not shown, and the page says that June could not answer, so you can ask again later.

Our code (not AI) hides the names you gave us, addresses, and account and ID numbers before June reads a letter. It can miss a name it doesn't know, like a sibling's, or a very short number.

A message about harming yourself is not answered by June. The page shows the numbers to call or text for support, and the message is not kept.

What else do people ask?

Can June tell me whether to pay or to sign?

No. That is a question for a lawyer. The page points you to the lawyer referral services listed by the State Bar of Texas, and the letter and its printed dates stay on your pages.

Does June work out when something is due?

No. A date in an answer is a date printed on a letter. When a letter prints no date, June says so and does not make one up.

Can I ask June by email?

Yes. A reply to one of June's emails can be a question, and the answer comes back by email. Questions for a lawyer get the same pointer to a lawyer referral service.

What if June cannot answer?

The page says that June could not answer this one, and nothing is lost. Your letters, dates and plan stay on your pages, and you can ask again later.

June AI assistant

How can June help?

June is an AI estate assistant. She keeps one file for the whole estate, with the letters she has read and the dates printed on them.

Sign in and open Ask June to type a question about a letter, a date or a step in your plan.

What June's Help does:

  • Restates a letter from a bank, a life insurer, a pension or Social Security in plain words, quoting the letter's own lines, and suggests questions to ask the sender
  • Lists the dates printed on the letters she reads
  • Emails a reminder before each due date a letter prints, and a weekly check-in, with the assistant plan
  • Says when a letter is for a lawyer, an accountant or the office that sent it, and links the official pages that go with it
  • Lets a relative read the letters as she read them, with a family seat, which is an extra on the assistant plan
  • Takes a PDF of a letter as well as a photo
  • Looks up what your letters ask for, the dates printed on them and the next steps on your plan, and shows where each came from, on her Ask June page or when you reply to one of her emails

A letter can come now or later.